Job Title: Front Desk Executive (Female)
Location: M.G Road, Agra
Experience: 3-5 years
Job Description:
We are seeking a professional and courteous Front Desk Executive to join our team. As the first point of contact for our company, the Front Desk Executive plays a crucial role in creating a positive first impression for visitors and callers. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong commitment to customer service.
Key Responsibilities:
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Front Desk Management: Greet and welcome visitors in a professional and friendly manner. Direct visitors to the appropriate person or department. Maintain a tidy and presentable reception area.
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Answering and Directing Calls: Handle incoming calls on a multi-line phone system. Take accurate messages and forward calls to the appropriate staff member.
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Administrative Support: Provide administrative support to various departments as needed, including photocopying, faxing, filing, and data entry.
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Scheduling: Manage conference room reservations and appointments. Coordinate scheduling for meetings and events.
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Mail Handling: Receive, sort, and distribute incoming mail. Prepare outgoing mail and packages for shipment.
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Customer Service: Assist clients, guests, and employees with inquiries and requests in a timely and professional manner.
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Supply Management: Monitor and order office supplies. Maintain inventory of office supplies and equipment.
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Security: Monitor access to the building and ensure visitors sign in and out as required. Notify appropriate personnel of any security concerns or issues.
Qualifications:
- Bachelor’s degree in any stream.
- Proven experience as a receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Interested candidates can share their resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com