Oswaal is Where Passion Meets Purpose
Every day, we work to simplify exam preparation and empower learners — and that purpose drives everything we do. If you're someone who believes in creating real change in students' lives through innovative content and tech-powered solutions, you're in the right place.
Connected
our teams collaborate across departments, cities, and screens — united by a common goal: delivering excellence in education.
Inclusive
We value the diverse perspectives that shape Oswaal’s success. Our hiring and work culture is built on equal opportunity, respect, and access for all.
Flexible
We recognize that great work doesn’t always happen in a 9-to-5. Oswaal supports flexible work modes that help you do your best, your way. .
Our core values
At Oswaal Books, our values are not just words on a wall—they guide how we work, collaborate, and grow every single day. They shape our culture and remind us what we stand for, no matter how fast we move or how much we grow.
We Think Like Owners
We go beyond our defined roles to do what’s right—for the company, our users, and each other. We treat Oswaal’s resources like our own and act in its best interest at every step.
We Work as One Family
We believe in building a culture of warmth, trust, and belonging. We support one another and celebrate collective wins because we succeed best when we move forward together.
We Keep Learning
We’re always learning—about our users, the industry, and ourselves. We embrace change, build new skills, and adapt with curiosity and humility.
We Persevere
Challenges don’t scare us. Setbacks may come, but we push forward with determination. Failure is okay—giving up is not.
We Uphold Honesty
Truthfulness and sincerity are the foundation of how we work—with each other, our partners, and our customers. We say what we mean, and we mean what we say.
Work. Thrive. Repeat.
We’re proud to offer benefits that support your well-being and help you thrive personally and professionally:
✅ Paid time off to recharge or give back ✅ Comprehensive health insurance plans ✅ Mental wellness, skill-building, and family support programs ✅ Learning & development opportunities — because we practice what we publish!Let’s Build the Future of Education Together
Whether you're an editor, a data analyst, a designer, or a customer experience enthusiast — if you’re passionate about learning and want to make a difference, Oswaal Books is the place for you.
Online Order Processing- Agra APPLY NOW
Oswaal Books
Job Role- Online Order Processing
Job Type- Full-time
Job Location- M.G. Road, Agra.
Exp.- 3- 5 Years (6 Days)
Order Management:
- Process and verify online orders received through various platforms (e.g., company website, e-commerce partners).
- Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate.
Inventory Coordination:
- Collaborate with the inventory team to check stock availability and maintain accurate records.
- Update inventory levels on online platforms as required.
Shipping and Fulfilment:
- Coordinate with logistics partners for timely dispatch and delivery of orders.
- Track shipments and resolve any delivery issues promptly.
Customer Support:
- Respond to customer queries related to orders, payments, and delivery via email, chat, or phone.
- Address complaints or concerns, ensuring a positive resolution.
Data Maintenance:
- Maintain accurate records of order processing, returns, and refunds.
- Generate regular reports on order trends, fulfilment performance, and customer feedback.
Platform Management:
- Ensure product listings, descriptions, and pricing are up-to-date on all online platforms.
- Monitor online reviews and ratings, taking necessary actions to address issues.