Front Desk Officer(Female) APPLY NOW

Location: M.G Road, Agra

Experience: 3-6 years

Job Description:

We are seeking a professional and courteous Front Desk Executive to join our team. As the first point of contact for our company, the Front Desk Executive plays a crucial role in creating a positive first impression for visitors and callers. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong commitment to customer service.

Key Responsibilities:

1. Front Desk Management: Greet and welcome visitors in a professional and friendly manner. Direct visitors to the appropriate person or department. Maintain a tidy and presentable reception area.

2. Answering and Directing Calls: Handle incoming calls on a multi-line phone system. Take accurate messages and forward calls to the appropriate staff member.

3. Administrative Support: Provide administrative support to various departments as needed, including photocopying, faxing, filing, and data entry.

4. Scheduling: Manage conference room reservations and appointments. Coordinate scheduling for meetings and events.

5. Mail Handling: Receive, sort, and distribute incoming mail. Prepare outgoing mail and packages for shipment.

6. Customer Service: Assist clients, guests, and employees with inquiries and requests in a timely and professional manner.

7. Supply Management: Monitor and order office supplies. Maintain inventory of office supplies and equipment.

8. Security: Monitor access to the building and ensure visitors sign in and out as required. Notify appropriate personnel of any security concerns or issues.

Eligibility criteria and exposure:

• Bachelors degree in any stream.
• Proven experience as a receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Interested candidates can share their resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com