About Us:
Oswaal Books is a leading publisher of educational materials, providing a wide range of books and resources for students, teachers, and bookshops. We are passionate about delivering high-quality content that helps individuals learn, grow, and succeed.
Position Overview:
We are looking for a talented and results driven Inside Sales Executive/Telemarketing Specialist (Priority will be given to Female candidates) with a proven track record of success in a similar role. The ideal candidate should possess excellent communication skills, a customer-centric attitude, and a strong passion for achieving sales targets. With a minimum of 2 to 5 years of relevant experience, the Tele sales/Telemarketing Specialist will play a pivotal role in promoting our products/services to potential clients and driving revenue growth.
Key Responsibilities:
- Conduct outbound calls to potential customers from generate leads, cold calls, and prospect lists.
- Introduce and present our products/services to potential clients, highlighting their benefits and value proposition.
- Build and maintain a strong understanding of our products/services, industry trends, and competitive landscape.
- Listen to customer needs and tailor product/service offerings to match their requirements.
- Develop and nurture relationships with prospects through effective communication and follow-up.
- Achieve or exceed monthly and quarterly sales targets, consistently meeting and exceeding KPIs.
- Maintain accurate and up-to-date records of sales activities, leads, and customer interactions in the CRM system.
- Collaborate with the sales team to coordinate efforts and share insights for improved sales strategies.
- Provide regular feedback to management regarding, customer preferences, and opportunities for improvement.
- Continuously enhance product knowledge and sales techniques through training and development initiatives.
Qualifications and Requirements:
- Education/ University degree in business administration, sales, commerce or any other relevant field.
- Minimum of 2 years of proven success in tele sales or telemarketing, preferably within [relevant industry/sector].
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Strong verbal communication skills, fluency in English Communication skills and the ability to engage customers over the phone effectively.
- Exceptional interpersonal skills with a customer-centric approach.
- Goal-oriented mindset with a demonstrated track record of meeting and exceeding sales targets.
- Proficiency in using sales-related tools.
- Excellent organizational skills and the ability to manage a high volume of calls and leads.
- Adaptability to a fast-paced and dynamic work environment.
- Strong negotiation skills and the ability to handle objections effectively.
- Positive attitude, resilience, and a willingness to learn and grow within the role.
- Experience working in a collaborative team environment.
Benefits:
- Competitive salary with attractive performance-based incentives.
- Comprehensive training and professional development opportunities.
- Supportive and inclusive work culture that values diversity.
- Opportunities for career advancement and growth within the company.
- Health and wellness benefits package.
If you are a proactive and motivated Inside sales Executive/Telemarketing Specialist looking for an exciting opportunity to contribute to our company's growth, we encourage you to apply. Join our team and be part of a dynamic and rewarding work environment.
To apply, please submit your updated resume and a cover letter detailing your relevant experience and your achievements in the tele sales/telemarketing field. We look forward to reviewing your application and potentially welcoming you to our team.
[Oswaal Books & Learning PVT. LTD.]
Email: hrlead@oswaalbooks.com
Website: https://www.oswaalbooks.com
Industries: Book and Periodical Publishing
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