We at oswaalbooks.com always have you in mind, so we strive to make sure that our products reach you in their original condition. Still if an item ordered by you on Oswaalbooks.com is delivered to you in a damaged / defective condition, please email us at order@oswaalbooks.com ASAP. We will guide you about how to refund the book to us for a replacement.
At Oswaalbooks.com, we strive to provide you with a worry-free shopping experience. We offer a No Questions Asked Return Policy. If you are not satisfied with your purchase, you can return any item in its original packaging within 2 days of receiving your shipment for a refund (excluding shipping costs).
Alternatively, you can call us to notify us of the return
When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us.Our address for returns is as follows:
1/11 Sahitya Kunj, M.G. Road
Raja Ki Mandi, Agra – 282002
Uttar Pradesh, India
Tel: +91-562-2827781
Mob: +91-9045771839
Fax: + 91-562- 2854582, 2527784
E-mail : order@oswaalbooks.com
We will refund to you the entire cost of the returned item, less shipping costs. Please note that we will provide a refund facility only for products bought from our store.
Upon receipt of your package with the item in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order. The refund will reach you in 7 – 10 days.
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