Experience - 3-6 years
Employment Type - Full-time
Location - Shastripuram, Agra
Roles and Responsibilities
- Manage online order processing from receipt to fulfillment, ensuring timely delivery of products.
- Coordinate with logistics team for efficient order tracking and management.
- Ensure accurate order processing, including verification of customer details and product information.
- Monitor order status updates and resolve any issues that may arise during the process.
- Maintain records of all orders processed, including tracking numbers and delivery schedules.
Desired Candidate Profile
- 3-6 years of experience in ecommerce operations or related field.
- Strong understanding of order fulfillment, management, and processing principles.
- Proficiency in using software applications for managing orders (e.g. Shopify).
- Excellent communication skills for effective collaboration with customers and internal teams.
Interested Candidates can also apply at recruitment@oswaalbooks.com